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Privacy Policy
Last Updated: March 2026
At BrandLabbs, accessible from brandlabbs.store, the privacy of our clients and website visitors is of utmost importance. This Privacy Policy outlines what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you contact us via WhatsApp, phone, or email to enquire about our digital marketing services, we may collect:
- Your name and contact details (phone number, WhatsApp number, email address).
- Your business name, website URL, and industry for the purpose of preparing a marketing proposal.
- Details of your marketing goals, budget, and target audience shared during consultations.
- Payment confirmation details such as UPI transaction IDs or bank reference numbers.
2. How We Use Your Information
- To prepare and deliver a customised digital marketing strategy and proposal for your business.
- To set up, manage, and optimise your digital marketing campaigns.
- To send you monthly performance reports and campaign updates via WhatsApp or email.
- To issue invoices and process payments for services rendered.
- To provide ongoing client support and respond to service requests.
- To comply with applicable laws and regulations in India.
3. WhatsApp Communication
Our primary communication channel is WhatsApp. By clicking our WhatsApp link, you will be redirected to the WhatsApp application. BrandLabbs is not affiliated with WhatsApp Inc. or Meta Platforms, Inc.
4. Data Storage & Security
We do not store your personal data on any external servers or third-party databases. Client information is maintained securely by our internal team and used exclusively for service delivery. We do not sell, trade, or share your personal information with any third parties.
5. Data Retention
We retain your contact and project information for a period of 2 years from the end of our service engagement, primarily for reference and support purposes. After this period, your data is securely deleted.
6. Your Rights
- Request access to the personal information we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal data from our records.
- Withdraw consent for future marketing communications at any time.
7. Contact Us
- Phone / WhatsApp: +91 855 578 2822
- Email: support@brandlabbs.store
- Address: Geetanjali Bhawan, Near SBI Asha Singh More, A P Colony, Gaya, Bihar 823001, India